Your Digital Library

Oak Park cardholders have anywhere, anytime access to massive amounts of growing virtual content. Read, watch, listen, find, learn, and research. Questions? Call 708.383.8200 or submit at »

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FAQs about your digital library

What if I do not have an Oak Park card yet? Can I get one? Yes! All Oak Park residents who do not yet have a library card can get instant digital access »

My Oak Park account is blocked. What can I do? Contact us and we will work with you.

What if I can’t find or forgot my library card account number (barcode)? Click on this SWAN link, then enter your last name and birthdate. You should receive an email (at the email address associated with your account) with your barcode. If you do not have an email associated with your account, contact us and we can help remotely.

Can you help me reset my PIN? Yes! You can reset your PIN from anywhere, anytime. Enter your library card number and click “Forgot My PIN” on this page. You can also contact us.

Hoopla question: I’m trying to stream and download, but I get an error message. What do I need to do? Add your PIN. Hoopla recently required all users to provide their library Personal Identification Number (PIN) to borrow and stream. How to add your PIN to your Hoopla account »

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